Shipping & Delivery
Lower 48 only We ship to the contiguous U.S. (no AK/HI/PR/APO/FPO, no PO boxes).
Shipping Rates
š New itemsĀ
Free Ground
- Ships free
- Lower 48 only
š¦ Open-box items
Flat-rate (most items)
- Simple flat-rate per order on most open-box items
- Heavy/fragile (e.g., sinks, toilet tanks) ship at actual carrier rates (freight/LTL)
Handling Times
NewĀ
Typically processed and shipped within 2ā3 business days by our authorized distributors.
Open-box (in stock)
Order by 2 PM CST for same-day shipping. Orders after 2 PM Friday or on weekends ship the next business day.
Transit & Tracking
- Most Ground deliveries arrive in 2ā5 business days after shipment.
- Tracking is emailed as soon as your order ships.
- Some orders may arrive in multiple boxes with separate tracking numbers.
Freight / Oversized
- Liftgate/curbside delivery; a delivery appointment may be required.
- Please inspect packages at delivery. Note any visible damage on the driverās paperwork and notify us within 48 hours.
- Freight charges for heavy/oversized items are billed at actual carrier rates.
Address Changes & Cancellations
We can update or cancel an order before it ships. After carrier pickup, re-route or return-to-sender fees may apply.
FAQ
Do you ship outside the Lower 48?
Not at this time. We donāt ship to AK/HI/PR/APO/FPO or PO boxes.
What counts as a āheavy/fragileā item?
Items such as sinks and toilet tanks typically ship via freight/LTL at actual carrier rates due to weight/fragility.
When do I get tracking?
Tracking is emailed the moment your order ships. If your order is split, youāll receive multiple tracking numbers.
Still have questions?
Weāre happy to help with quotes, freight, and release timing.
Weāre happy to help with quotes, freight, and release timing.